Terms and Conditions

NO REFUNDS OR RETURNS ON SAMPLE SALE GOWNS

All gowns remain the property or Rue de Seine until paid for in full. Orders require 100% payment on order date. We use a secure payment gateway and your credit card details are not saved on file or accessible by us.

Rue de Seine pays for the door-to-door shipping of your gown to your location. Customs duties and taxes may apply upon arrival to your country. Your customs agent will be in touch with the details for payment once your gown arrives into your country.

Lead times quoted are estimates only. Delivery times are approximate and do depend on customs processes and entry into your country. We are not responsible for any customs delays that may incur on arrival into your country.

We suggest your delivery date is a minimum of 4 weeks prior to your wedding, to allow for any customs / delivery delays.

We cannot discount gowns further than the original quoted discount price. The discount price is based on the condition of the gown.

Your gown has previously been one of the following samples – Press / Boutique / Production / Trunk Show.

Your gown has been lightly worn and will NOT be as brand new. All sample gowns are in great sample condition, as per the imagery provided online for your gown.

Please expect that there may be some very minor imperfections to your sample gown; these may include slight pulling of threads on the outer or lining, slight difference in colour to the original, the size may not be 100% true to original, due to the gown being tried on.

You must accept both the contract document and the Terms & Conditions document to complete your order.

Rue de Seine Limited is a New Zealand owned and registered business.